I'm really unsatisfied with your purchaser service!!! I feel it was cheaper for you to do this to me than to operate the flight that I was at first on, as the flight was not full.
Ticket #2836 Dallas, Tx to Lawton, Alright March twentieth didn't link from Raleigh, NC flight 168….was around booked and flight did not make it to Dallas for connecting flight. They mentioned they did not Use a lodge for me in Dallas, I had been trapped at airport til early morning of three/21/16…this induced me to pass up per day of labor & it absolutely was the most miserable night of my lifetime…they gave me a foodstuff vocher for $twelve for meal which I had to add funds too, to eat!
My partner and I had flight reservations for currently (March 15, 2014) and after a routine heart scan on Wednesday of the week, he was diagnosed having a critical heart dilemma. On Friday, March 14, 2014 he had to have a coronary heart catherization and it had been not possible for us to go on our vacation. I identified as American Airways Buyer Service and was properly advised “tricky luckâ€.
the AA man or woman at the AA terminal to be incredibly snide, when the truth is I had carried out almost everything in my Handle to acquire to the aircraft inside a timely manner.
Hello my identify is larneta and i flew with American Airways for the first time to try and do a suprise bridal shower for my ally,but After i landed my baggage wasn't there.they despatched my baggage to Wisconsin. Ihad Every little thing to the suprise bridal shower in People luggage.I couldnt determine why they wherever in Wisconsin and I didnt care I just desired them to become where by I used to be straight away.So I needed to cancel all the things. All her spouse and children and his friends and family.I used to be literally crying while in the airport she didnt even know I was there I arrived early only for the suprise.
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On April 15th, 2013 I been given a check in the mail from you and was extremely disappointed After i opened the envelope to see the Test published out was around 1/4th the amount I had initially submitted for reimbursement.
American Airways has the worst buyer service of all Airways I've Employed in my 63 years. My spouse’s anniversary earrings have been stolen out of her suitcase on June twenty, 2013 and Shopper service has REFUSED to Get in touch with us back again soon after reporting the thief the day it transpired.
On October twentieth of this yr I'd the unlucky possibility to fly American Airways from Myrtle Seashore to Jackson with the final leg being from Washington the Jackson. This was an eight pm flight (AA3879) which must have been a tranquil and rather stress-free flight at that time of evening but was was pure misery by a impolite and unhelpful attendant. I didn’t get her title due to the fact her tag was turned backward but due to the fact she was the only real attendant to the plane her id shouldn’t be way too not easy to type out. As I generate this I recognize the futility of my complaint since I'll arrive off sounding just like a disgruntled passenger who exaggerates a Tale to produce a degree. Be that as it may well, I'll show you what happened figuring out which the fellow sitting next to me as well as ladies over the aisle can affirm what I say. The 2 females across the aisle get the job done with me and as we deplaned built the remark that “she surely had it in to suit your needsâ€. I regulate a Distinctive investigations device for an insurance company. We experienced absent to Myrtle Beach front for a seminar and needed to come back through Washington. Our flight wasn't entire but was almost certainly 80 to eighty five % of potential. I'd the aisle seat of 10C. My seatmate was a good youthful person that I would describe as strong. He was about five foot 9 inches and weighed 350# or so. He did all he could to confine himself to his space allowed but some matters just don’t work. The center armrest not simply wouldn't arrive down but could not even be observed because it was halfway of his correct shoulder. Regardless that I am not significant, I had to take a seat at an not comfortable angle to fit in the seat mainly because his appropriate aspect would have been driving my left shoulder if I tried to sit normally while in the seat. My plan was to be certain the aircraft experienced boarded so as not to acquire someone else’s seat and afterwards transfer to a more comfortable about his seat. I'd my eye on the window seat two rows up which was an exit row. A smallish lady sat from the aisle seat and we might have all been comfortable. Here's exactly where things crumble. As I had been expecting the doorways to close I used to be seeking up the aisle and observed the attendant go above to Stacy Pickering, our condition auditor who I took place to learn, and say anything to him and movement to an empty row quite a few rows at the rear of him. He thanked her and acquired up to maneuver to your seat the attendant pointed him to. I heard the doors shut and a few minutes later on the attendant walked to your back again And that i requested When the aircraft was thoroughly boarded.
I've tried out, with no achievement to achieve your consumer service Section. I misinterpret the flight time on your flight 3530 and need to alter it. I tried calling in 5 minutes of reserving this flight but have had no reaction. I haven't despatched this message in advance of
I had been shocked to see that American Airways would not make it possible for families with tiny youngsters board the aircraft initially. This really is a typical for nearly all airlines. I was touring with my mother, spouse, and four thirty day period aged son. I requested the three african american girls behind the desk if I used to be ready to broad the aircraft early.
I have normally been a loyal buyer to AA and don't believe that any of the clients must be taken care of In this particular manner!
This agent was away from line and disrespectful. There was NO reason behind her attitude, specially when there was NO line and two or three agents standing for the counter like they were being All set and capable to help. Janet Ault
What good is creating your displeasure to this so called “client service†if nothing is done to handle the grievance.